At Nazaara.pk, we are committed to delivering your spectacles with care and efficiency. This Shipping Policy outlines the terms and conditions regarding the processing, shipping, and delivery of your orders.
1. Order Processing Time
- Orders are processed within 1-3 business days (Monday to Friday) from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email notification once your order has been dispatched.
2. Shipping Rates and Delivery Times
- We offer various shipping options, including standard and express delivery. Shipping rates are calculated at checkout based on the shipping method selected and the destination of your order.
- Estimated Delivery Times:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-4 business days.
- Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or unforeseen courier disruptions.
3. International Shipping
- We currently ship to select international destinations. Shipping costs and delivery times for international orders will vary based on location and shipping method chosen.
- International customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in the destination country.
4. Shipping Address
- Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
- If you do not receive a tracking number or have difficulty tracking your order, please contact us at support@nazaara.pk
6. Shipping Delays
- While we strive to ensure timely delivery, certain situations may cause delays, including but not limited to extreme weather conditions, strikes, customs inspections, or global pandemics.
- We are not liable for delays caused by events outside our control. If your order is delayed, we will make every effort to keep you informed.
7. Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us immediately at support@nazaara.pk will work with the shipping carrier to resolve the issue and ensure you receive your order.
8. Changes to Shipping Policy
- We reserve the right to modify this Shipping Policy at any time. Changes will be reflected on this page, and your continued use of our services will constitute acceptance of any modifications.
9. Contact Information
For any questions or concerns about our Shipping Policy, please reach out to us at support@nazaara.pk.